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103701 - Collections Analyst in Morrisville, NC at Johnson Search Group

Date Posted: 3/11/2019

Job Snapshot

Job Description

JobID: 365500

Collections Analyst I

Location: Bridgeport, NJ 08014

Duration: 4 months+

Start Date:  ASAP

Job Description:

  • Perform proactive collection calls on large dollar invoices
  • Analyze and reconcile discrepancies on customer accounts
  • Identify and assign customer problems to the appropriate branch and/or salesperson
  • Evaluate and discuss all potential losses with supervisors
  • Establish action plan to minimize losses
  • Consult and make recommendations to superiors and/or sales personnel on complex credit and/or collection situations
  • Collaborate with branches and corporate departments to control shipments to delinquent accounts to limit potential bad debt exposure
  • Provide customer service by assisting in the reconciliation of accounts

Qualifications:

  • Excellent verbal and written communication skills
  • Ability to work independently or in a team environment
  • Proficient computer skills to include Microsoft Word and Excel
  • Knowledge of RentalResult software helpful
  • Proven ability to handle multiple projects, prioritize, meet deadlines and work independently with initiative in a fast-paced environment
  • Ability to collaborate and build effective relationships at all levels of the organization

Education and/or Experience:

  • Minimum Requirements bachelor’s degree in business or related field of study
  • Minimum of five years’ experience as a first-party collector
  • Multilingual language skills preferred