Exhibit Operations & Strategy Planner in Irving, TX at Johnson Service Group

Date Posted: 11/6/2019

Job Snapshot

Job Description

JobID: 376854

Johnson Service Group is looking for an Exhibit Operations & Strategy Planner - Irving, TX

13-month contract w/possible extension(s) and/or roll perm

Role Purpose:

Planner with responsibility over exhibit operations, service delivery and sponsorship fulfillment for conference portfolios in the North America region.

Responsible for the development, management and execution of various conference elements relating to exhibits and sponsorship.

Primary Responsibilities:

• Lead operational delivery of all exhibitor elements across multiple B2B conferences including project management, floor plan management, financial management (forecasting, budgeting and reconciliation), staff planning and production scheduling.
• Develop, maintain and improve exhibit floor plans to maximize revenue opportunities and engagement.
• Manage event budgets with direct responsibility for all costs associated with exhibitor fulfillment and delivery; produce accurate monthly forecasts and manage expenses effectively.
• Attend events as the onsite lead for exhibit delivery including managing the production schedule, agency partners and vendors and event staff.
• Develop and maintain exhibit inventory as it relates to the show floor, speaking sessions and other marketing opportunities.
• Analyze data to determine best course of action on various event elements.
• Manage and maintain online portal that holds all logistical information and details for exhibitors ensuring best possible experience for clients.
• Anticipate and react to client requests with a service focus that delivers exceedingly high value to drive exhibitor retention.
• Liaise with key event partners and team members (internal and external) to ensure successful event execution; build and maintain good relationships by establishing trust and a working partnership.

Expected Results:

• Achieve operational excellence and process efficiencies across all aspects of the conference delivery.
• Develop a comprehensive understanding of Gartner’s conference business including the value proposition of each conference for attendees and exhibitors and the value proposition of each exhibitor product.
• Standardized operational processes, project management and best practices both in the planning and onsite execution stages of conference production and delivery.
• Develop an innovative and creative approach to all aspects of the role – team management, engagement strategy and operational execution.

Key Contacts:

Internal Contacts: Global Exhibit Client Services, Global Exhibit Product Development, Global Conference Logistics Team, Global Strategic Operations Team, Global Corporate Events Team, Executive Programs and other Gartner Business Units

External Contacts: Third party suppliers and contractors


Bachelor’s Degree or higher

Professional Experience:
• 3+ Years Event Management, Experiential Marketing, Event Marketing and/or Tradeshow Management
• Proven event operational skills including production schedules, budget management and event staffing
• Project management experience on detailed programs with multiple variables and dependencies
• Proven experience in managing agency and vendor partners

Key Competencies / Knowledge, Skills & Abilities:

• Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
• Creative, innovative and strategic thinker with a strong attention to detail
• Strong financial management skills
• Motivated team player with desire to learn and grow
• Strong oral & written communication skills
• Excellent written/oral communication and presentations skills
• Effective problem solving, time management and organization skills
• Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
• Passionate approach/methodology to deliver exceptional results
• Ability to thrive in high pressure situations