Field Service Manager in Schenectady, NY at Johnson Service Group

Date Posted: 11/8/2019

Job Snapshot

Job Description

JobID: 376377

JSG is seeking a Field Service Manager in the North Eastern region of the United States for one of our key clients. This is a direct hire opportunity!  The incumbent will be responsible for providing analysis and assessment of large-scale industrial equipment. Experience conducting consultations and negotiating with customers is required. The position will also include installation, modification, and repair work of industrial large-scale equipment at customer field locations.


  • Supervise Field Service activities
  • Assist in solutions for technical and logistic problems
  • Facilitate improvement in operations and customer relations
  • Experience overseeing transformer field projects and able to perform required field testing 
  • Plan and establish work schedules, while assigning work consistent with skills of staff
  • Collaborate with other groups regarding potential opportunities for new business
  • Ensure that equipment is properly maintained, employees are properly trained, and health and safety requirements are met
  • Investigate problems, develop solutions and implement measures to prevent recurrence or reduce impact
  • Maintain awareness of new developments and technologies
  • Recommend feasibility of utilizing alternative measures or equipment to reduce costs, and improve quality
  • Recommend to customers ways to optimize their operations while increasing the Company's business by such means as utilizing more efficient, state-of-the-art equipment
  • Ability to interpret and understand standard winding configurations and vector diagrams for testing purposes

Technical and/or Hands on Work:

  • Large-scale industrial installation and assembly
  • Read, interpret, and understand standard and complex winding configurations and vector diagrams for testing purposes.
  • Electrical field-testing 
  • Welding 


  • Associate Degree in Electrical program or related field and 5+ years of field service experience OR High School Diploma/GED and 7+ years of field service experience
  • Highly preferred: current Master Electrician License in any state (MD or MA are preferred)
  • Microsoft Word experience
  • Load Tap Changer (LTC) maintenance and repair knowledge desired

Qualified candidates please send resumes to Kaitlyn Morgan, Technical Recruiter - for consideration.