IT Engineer - Identity & Access Mgmt. in Chattanooga, TN at Johnson Service Group

Date Posted: 11/6/2019

Job Snapshot

Job Description

JobID: 376865


- Function as a technical expert in platform operations engineering

- Support operational duties for CyberArk and SailPoint IdentityIQ

- Provide daily authoritative advice in support of the engineering design process

- Works with peers to analyze performance of components and systems to trouble shoot, evaluate performance, and determine capacity

- Use root cause analysis, corrective actions, tactical planning and strategic planning to lead and own areas including correcting problems, improving response times/methods and lead long-term investment plans required to provide sufficient support for IT services to the business

- Act as coordinator to ensure that infrastructure stays in compliance with configurations, patches and approved designs

- Function as an active participant, leader and owner in the change management process to properly execute change with minimum impact to the services provided

- Actively engage in improving and automating change processes

- Provide Tier 3 expert support to IT peers to properly support the IT infrastructure on a 24x7 basis including on-call duties, shift work, and emergency support, vendor coordination and business coordination


- Due to the requirements of federal government contracts, must be a U.S. citizen or permanent resident with the right to remain and work in the U.S. without sponsorship

- Proven Identity and Access Management experience

- Proven ability to automate using tools such as Ansible, PowerShell, etc.

- Proven proficiency with Linux and Linux-based systems

- Ability and willingness to travel to various locations away from the primary work site when necessary

- Proven ability to mentor others on complex issues impacting the infrastructure and business processes

- Expert knowledge of middleware platforms including, but not limited to, web application servers like IIS, WebSphere, WebLogic, Tomcat, Apache; business intelligence like Cognos, Tableau, OBIEE; integration like TIBCO, SSAS, SSRS, SSIS, Informatica; mobile computing platforms including SOA and security confirmation and management of those platforms; first- and third-party cloud hosting solutions like VMware, Amazon Web Services (AWS), Microsoft Azure

- In-depth knowledge and understanding of a broad range of management, computing and networking technologies

- Advanced knowledge of Windows, VMware and UNIX-based operating systems

- Minimum of a bachelor’s degree in Computer Science, Engineering, Business Administration or related field of study; OR, in lieu of a degree, equivalent education, training & experience

- General understanding of business environments including budgeting, lifecycle costing, customer support

- Extensive experience and expert knowledge in supporting the operation of large, multi-dimensional systems across broad IT technology areas

- Demonstrated knowledge of transformation impact, change management, and business metrics

- Strong facilitation, negotiation, and intervention skills

- Excellent communication skills, both oral and written

- Ability to challenge and influence teams in a fast-paced, deadline-oriented environment while dealing diplomatically with internal and external partners

- In-depth working knowledge of High Availability Systems and/or Critical Infrastructure

- Ability to maintain elevated clearances such as, but not limited to, NERC/CIP, Sensitive, and/or Nuclear Fitness for Duty


- BeanShell scripting skills for SailPoint IdentityIQ